Terms of service
Last updated: August 15, 2026
Welcome to Cinora. The terms “we,” “us,” and “our” refer to Cinora.
Cinora operates this website and online store, including the products, content, features and services made available through it (collectively, the “Services”). Our store is powered by Shopify.
These Terms of Service (“Terms”) govern your access to and use of our Services. By visiting our website, placing an order or otherwise using our Services, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services.
1. Eligibility and Account Information
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have the permission of a parent or legal guardian where required.
When placing an order or creating an account, you agree to provide accurate, current and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
2. Products
We make reasonable efforts to display and describe our products accurately. However, colors, packaging, dimensions or appearance may vary slightly depending on your device, screen settings, manufacturing updates or other factors.
Product descriptions, prices, availability and specifications may be updated at any time without prior notice.
We reserve the right to discontinue products or limit quantities available to any customer, geographic region or jurisdiction where reasonably necessary.
Information provided on our website is for general informational purposes and should not be considered medical advice or a substitute for advice from a qualified healthcare professional.
3. Orders
Placing an order constitutes an offer to purchase a product from Zerion Holdings LLC through the Cinora store.
We reserve the right to accept, reject or cancel an order, including in cases of suspected fraud, pricing or inventory errors, payment issues or other legitimate reasons.
An order is considered accepted once payment has been successfully processed and we have confirmed the order.
Please review your information carefully before submitting your order. Once an order has entered processing or fulfillment, we may not be able to modify or cancel it.
Purchases are subject to our Refund Policy and applicable consumer protection laws.
Products purchased through our store are intended for personal or household use unless otherwise agreed.
4. Prices and Payment
Prices, discounts and promotional offers may change without notice.
The price applicable to your purchase is the price displayed when you place your order, subject to correction of obvious pricing errors.
Shipping costs, taxes, customs duties or other applicable charges may be added where relevant and will be displayed or communicated where required.
You agree to provide accurate and authorized payment information and confirm that you are authorized to use the payment method provided.
Payments may be processed by Shopify or other third-party payment providers.
5. Shipping and Delivery
Delivery times displayed on our website are estimates unless expressly stated otherwise.
While we aim to deliver orders within the estimated timeframe, delays may occur due to carriers, customs, weather, high order volumes or circumstances outside our reasonable control.
Please ensure that your shipping information is complete and accurate before submitting your order.
Your rights regarding lost, damaged, delayed or undelivered orders remain subject to applicable consumer protection laws and our Shipping and Refund Policies.
6. Returns and Refunds
Returns, refunds, replacements and cancellations are governed by our Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.
7. Intellectual Property
All content available through Cinora, including the Cinora name, logos, trademarks, product designs, photographs, graphics, text, videos, packaging designs and website content, is owned by or licensed to Zerion Holdings LLC and is protected by applicable intellectual property laws.
You may use our website for personal, non-commercial purposes only.
Unless we provide prior written permission, you may not reproduce, copy, distribute, modify, sell, republish or commercially exploit our content or intellectual property.
The Cinora name, logos, designs and related branding may not be used without our prior written permission.
8. Third-Party Services and Links
Our Services may contain tools, integrations or links provided by third parties.
We are not responsible for the content, privacy practices, availability or accuracy of third-party websites or services.
Your use of third-party services may be governed by separate terms and privacy policies, which you should review before using them.
9. Shopify
Our online store is powered by Shopify.
While Shopify provides the technology that enables us to operate our store, purchases made through Cinora are transactions between you and Zerion Holdings LLC.
Shopify is not the seller of Cinora products and may process certain information relating to your use of our store in accordance with its own privacy practices.
10. Privacy
Our collection and processing of personal information is governed by our Privacy Policy.
Because our store is powered by Shopify, certain personal information may also be processed by Shopify and its service providers.
Please review our Privacy Policy for further information about how your personal information is collected, used and protected.
11. Reviews and User Content
If you submit reviews, photographs, testimonials, feedback, suggestions or other content to Cinora (“User Content”), you confirm that you have the right to provide that content and that it does not violate any law or third-party rights.
You grant Zerion Holdings LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display and adapt User Content for purposes related to operating, improving and promoting Cinora and its products.
We reserve the right to remove User Content that is unlawful, misleading, abusive, offensive, fraudulent or otherwise inappropriate.
12. Errors and Inaccuracies
Our website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or shipping information.
We reserve the right to correct such errors and update information at any time.
If an error materially affects an order you have already placed, we will take reasonable steps to inform you and provide any remedies required by applicable law.
13. Prohibited Uses
You may not use our Services:
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For unlawful, fraudulent or malicious purposes.
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To violate applicable laws or regulations.
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To infringe our intellectual property or the rights of others.
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To distribute malware, viruses or harmful code.
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To attempt unauthorized access to our systems.
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To collect personal information about other users without authorization.
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To send spam or other unauthorized communications.
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To impersonate another person or entity.
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To interfere with the security or proper operation of our website.
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To scrape, reproduce or commercially exploit substantial portions of our website without authorization.
We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.
14. Disclaimer
We make reasonable efforts to ensure that the information provided through our Services is accurate and reliable.
However, except where prohibited by applicable law, our Services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be uninterrupted, error-free or completely secure.
Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Zerion Holdings LLC, its affiliates, employees, contractors and service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services or products purchased through them.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including applicable consumer protection legislation.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Zerion Holdings LLC, its affiliates, officers, employees, contractors, agents and service providers from claims, losses or liabilities resulting from your unlawful use of the Services, violation of these Terms or infringement of the rights of another person.
17. Termination
We may suspend or terminate your access to the Services if you materially violate these Terms, misuse our Services or engage in fraudulent or unlawful activity.
Obligations that by their nature should survive termination — including intellectual property provisions, limitations of liability and payment obligations — will continue to apply.
18. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies expressly incorporated into them, constitute the agreement between you and Zerion Holdings LLC regarding your use of Cinora's Services.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
20. Governing Law
These Terms and any disputes relating to the Services are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except to the extent that mandatory consumer protection laws in your country or jurisdiction of residence provide otherwise.
Nothing in this section limits any rights or protections that cannot legally be waived under applicable consumer law.
21. Changes to These Terms
We may update these Terms periodically to reflect changes to our Services, business practices or legal requirements.
The latest version will be available on this page together with the date it was last updated.
Where required by applicable law, we will provide notice of material changes.
22. Contact
If you have questions about these Terms of Service, please contact us:
Cinora
Operated by Zerion Holdings LLC
30 N Gould St
Sheridan, WY 82801
United States
Email: support@cinora.com