Privacy policy

Last updated: August 15, 2026

Cinora operates this website and online store, including the products, content, features and services made available through it (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose and otherwise process your personal information when you visit our website, make a purchase, interact with our Services or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Cinora, we may collect or process the following categories of personal information:

  • Contact information, such as your name, email address, phone number, billing address and shipping address.

  • Payment and transaction information, such as payment details, order history, purchases, returns, refunds and cancellations.

  • Account information, such as login details, preferences and account settings.

  • Shopping activity, including products you view, add to your cart or purchase.

  • Communications, including information you provide when contacting our customer support.

  • Device and technical information, such as your IP address, browser, device type and network information.

  • Usage information, including how you interact with and navigate our website.

Payment information may be processed directly by Shopify and other payment providers. Cinora does not necessarily receive or store your complete payment card details.

2. How We Collect Your Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications or contact us.

  • Automatically through cookies, pixels and similar technologies when you use our website.

  • From Shopify and other service providers that help us operate our store.

  • From advertising, analytics and business partners where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information to:

  • Process payments and fulfill, ship and manage your orders.

  • Provide customer support and communicate with you about your purchases.

  • Manage your account and preferences.

  • Improve and personalize our website, products and customer experience.

  • Detect and prevent fraud, abuse and security threats.

  • Send promotional emails or marketing communications where permitted by law or where you have provided consent.

  • Measure the effectiveness of our advertising and display relevant advertisements.

  • Comply with legal obligations and enforce our policies and agreements.

4. Cookies and Advertising

Cinora and our service providers may use cookies, pixels and similar technologies to operate the website, remember your preferences, understand how visitors use our Services and measure or personalize advertising.

Depending on your location, you may have the right to reject certain non-essential cookies or opt out of certain forms of targeted advertising or data sharing.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails. You may still receive transactional communications relating to your account or orders.

5. How We Share Personal Information

We may share personal information when reasonably necessary to operate our business, including with:

  • Shopify, which hosts and powers our online store.

  • Payment processors and financial service providers.

  • Shipping, fulfillment and logistics providers.

  • Customer support, analytics, IT and cloud service providers.

  • Advertising and marketing partners.

  • Professional advisers and authorities where required by law.

We may also disclose information in connection with a merger, acquisition, restructuring, sale of assets or other business transaction involving Zerion Holdings LLC or Cinora.

We do not sell your personal information for money. Certain advertising or analytics activities may, however, be considered a “sale,” “sharing,” or use for targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of these practices.

6. Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information when you access or use our Services. Information submitted through our store may therefore be shared with Shopify and its service providers, including providers located outside your country of residence.

Shopify may also process information relating to your interactions with our store in accordance with its own privacy practices.

For more information about how Shopify processes personal information and the privacy rights available to you, please review Shopify's Consumer Privacy Policy and Privacy Portal.

7. International Data Transfers

Your personal information may be transferred, stored or processed outside the country in which you live, including in the United States.

Where required by applicable law, we use or rely on recognized safeguards for international data transfers, such as adequacy decisions, Standard Contractual Clauses or other legally recognized transfer mechanisms.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce our agreements.

We use reasonable administrative, technical and organizational safeguards to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate personal information.

  • Request deletion of your personal information.

  • Request a copy or transfer of your personal information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale or sharing of personal information.

  • Lodge a complaint with an applicable data protection authority.

These rights may be subject to limitations or exceptions under applicable law. We may need to verify your identity before processing certain requests.

If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the GDPR, UK GDPR or other applicable data protection laws.

Exercising your privacy rights will not result in unlawful discrimination or retaliation against you.

10. Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age at which they may legally consent to the processing of their personal information in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, platforms or services.

Cinora and Zerion Holdings LLC are not responsible for the privacy, security or content practices of third parties. We encourage you to review their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, Services or legal requirements.

When we make changes, we will publish the updated Privacy Policy on this website and revise the “Last updated” date above.

Where required by applicable law, we will provide additional notice of material changes.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us:

Cinora
Operated by Zerion Holdings LLC
30 N Gould St
Sheridan, WY 82801
United States

Email: support@cinora.com